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#1
05-05-2006, 10:11 AM
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Helpspot
Helpspot
http://www.userscape.com/products/helpspot/ HelpSpot is user centered help desk software. The unique design and workflow enables your support staff to solve problems the first time and easily manage many requests from multiple sources. Beyond simple help desk software, HelpSpot is an entire web based help desk portal; providing your customers with powerful self-help functionality that drives down cost and improves the customer experience.
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Artashes Toumanov | Talkio Inc. 
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#2
09-30-2007, 11:39 PM
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Its a wonderful software, easy to use and user friendly. The only requirement of this software is the webserver and a SQL database. It also provides the email request tracking feature.
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call center software
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